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Website & Forums Preventing Malicious Chargeback Bans & Gifting

Discussion in 'General Suggestions' started by CringeAura, Jan 12, 2019.

?

Do you support this idea?

  1. Yes

  2. No

Results are only viewable after voting.
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  1. H0Y

    H0Y H0Y HERO

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    brb gotta get my mom's credit card info to ban you ez
     
  2. CanadianMacaroni

    CanadianMacaroni Professional Canadian HERO

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    Yes very good idea 10/10
     
    robincaiye and CringeAura like this.
  3. MegidoGamerGod

    MegidoGamerGod megido >gamer< god GM CHAMPION

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    let us ban the 3 who downvoted first then the idea will be fine
     
    robincaiye likes this.
  4. __Excel

    __Excel i like cats VIP+

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    Minecraft:
    This would be so awesome, but the issue would be that wynncraft uses buycraft (changed their name to Tebex or smthn smh) and they are exactly... customizable to this level...
    Wynncraft would have to redo the store and make their own version to include verification, And that would take time.
     
    CringeAura likes this.
  5. CringeAura

    CringeAura Guest

    If it means protecting us players from false bans, I wouldn't mind waiting as long as the store ultimately gets these added protections.
     
    brokenmotor likes this.
  6. burble

    burble dragon fruit go roar VIP+

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    I've worried about this happening on basically every server I've been on - surely you can write a ban appeal explaining what happened and that you didn't want the rank, right?
     
    CringeAura likes this.
  7. Pyronucleic

    Pyronucleic Well-Known Adventurer

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    Good idea, 10/10

    here's a different verification I think works better tho @CringeAura pls read

    in order to buy things online you have to do /storepin create ingame, and then the game will ask you to type in a 4 to 6 digit number pin. If you want to change it, /storepin change, and the game will ask you for the current pin and then a new pin.

    If you want to delete your pin, /storepin delete, which will delete the pin. Obviously the game will ask for a pin first.

    Now, when you want to use the store, you have to type in your pin. If the pin doesn't work, you can't use the store. If you have no pin at all, you can't login to the store at all either.
     
    brokenmotor, BqwaOLD and CringeAura like this.
  8. CringeAura

    CringeAura Guest

    Yes, you could email Wynncraft's support email (I'm pretty sure forum appeals don't cover chargeback bans) to resolve a false chargeback ban, but the purpose of this suggestion is to resolve the root of the issue and not just the symptoms.

    This is also a good suggestion, but the problem with this is that someone could continuously attempt to brute-force their way into someone's account until they guess the correct pin. It's essentially the same principle with current 2FA systems; using the same code repeatedly poses more of a security concern compared to having a new code generated each time you attempt to verify your ownership.
     
  9. Pyronucleic

    Pyronucleic Well-Known Adventurer

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    Well if this is a problem we could add a cooldown to how often you can do a code both ingame and in the store

    For example, you have to wait an extra minute every time you get it wrong, so if they're guessing they'll have like 10 minutes between their 10th and 11th try, etc
     
    CringeAura likes this.
  10. BqwaOLD

    BqwaOLD Famous Adventurer

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    Minecraft:
    This is a great idea, to help prevent unsuspecting users to attack them, but I also agree with the idea of 2fa to prevent abuse.
     
    CringeAura likes this.
  11. colin350

    colin350 The Best Admin (duh) HERO CHAMPION

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    Minecraft:
    Hi,

    Sadly, I don't have control over gifting. Though, I can inquire about it.

    Buycraft has some options for player verification (that work a bit differently from your suggestion), and I will be sure to look into it, as this is an issue that affects some players.

    (P.S. I can see the "bump" messages which you delete)
     
    CringeAura likes this.
  12. CringeAura

    CringeAura Guest

    I delete my bumps since I don't want them to create a mess for other people in case they want to read through replies and also because I don't want them to inflate my post count. I do hope that's perfectly fine by the rules.
     
  13. Runaiic

    Runaiic t

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    i will help you bump
     
    CringeAura likes this.
  14. Runaiic

    Runaiic t

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    CringeAura likes this.
  15. CringeAura

    CringeAura Guest

    Bump
     
    Druser likes this.
  16. Benjin

    Benjin Famous Adventurer

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    Um, then why put a poll at all? If something like this could be necessary, why put a poll? It's illogical, and whoever threatens people who disagree on this thread must have superior intelligence.
     
  17. RamonaFlowers

    RamonaFlowers Subspace Delivery Girl CHAMPION

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    It’s something called a sense of humor
     
  18. Benjin

    Benjin Famous Adventurer

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    Seems legit, and logical
     
  19. Minitinipower

    Minitinipower just a guy

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    Minecraft:
    first of all why do you get banned when you refund?
     
  20. CringeAura

    CringeAura Guest

    Wynncraft's Terms of Service on their store page state, "Your payment will go to the running of the Wynncraft Minecraft Server service, and is non-refundable under any circumstances. [...] Charging back a payment or using false details for payment will lead to a permanent ban on the Wynncraft Minecraft Server service and local authorities may be contacted on charges of fraud." The reason why most servers ban users for chargebacking is because they cannot undo a purchase. By filing a chargeback, you're essentially stealing money from the server since you'd technically keep your item if you weren't banned.
     
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