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Website & Forums Preventing Malicious Chargeback Bans & Gifting

Discussion in 'General Suggestions' started by CringeAura, Jan 12, 2019.

?

Do you support this idea?

  1. Yes

  2. No

Results are only viewable after voting.
  1. CringeAura

    CringeAura Cringe Kid HERO

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    The current system of how the store works is that you enter your username, select items to purchase, and pay for your items at the checkout screen. However, there is a serious exploit that anyone can abuse to cause people to be banned.

    Currently, there is no method of verifying that you are the rightful owner of your account on the store page. Because of this, anyone can enter your username, purchase an item, and chargeback the bill, resulting in a ban from the server.

    PayPal defines a chargeback as the following on their help center:
    In order to prevent malicious people from banning innocent players by abusing this exploit, adding a system that verifies the ownership of an account is crucial.

    Similar to how XenForo (the service that host numerous forums, including Wynncraft) handles two-factor authentication via email confirmation, when you enter your username in the store, you will be required to verify the ownership of your account by choosing to either receive an automated message on the forums containing the code to enter in the store (this will require you to have your account linked to the forums beforehand) or to receive the code in-game via a message that only you can see (this will require you to be online at the time of entering your username).

    Of course, it is important that the code expires after a short amount of time to reduce the chance of an unwanted person successfully guessing the code.

    You may be thinking that genuinely buying items for other players will no longer be possible if a verification system is implemented. Since a verification system only allows the owner of an account to purchase items for it, implementing an actual gifting system within the store and the game will solve this issue.

    On the store page, there will be a new category labeled as "Gifts" underneath what currently exists in the store, along with holding the same items. Below the header, a warning message will tell you that you will not be able to redeem gifts you buy for yourself. Similar to how you can purchase gifts on Discord, purchased gifts will be added to a new menu, called the gift inventory, in-game. You will not be able to hold these items in your actual inventory, though, you can visualize it as a display that shows you all of your gifts that you can send to players. Upon clicking on an item, you will be asked, in chat and not a sign, to type the username of the person you would like to send the gift to. You will also be given the option to leave a message and for the game to either reveal your username or to keep you anonymous.

    Special thanks to @EHTYCSCYTHE who helped me create the idea of adding a verification system and a gifting system.
     
  2. Reti

    Reti Marquis of the Foxes, King of Memes VIP+

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    This is one of those things you never think of but is desperately needed.

    +1
     
  3. Ceciliya

    Ceciliya Queen of Fallen Factory HERO

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    actually a nice idea, tbh I didn't even think of this and its actually a big issue
     
  4. Averine

    Averine Content Team Elite III VIP+ Builder

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    I'm just gonna wait to see who votes no and prepare my shotgun shells meanwhile
     
  5. H0Y0Y0Y0Y0Y0B0Y

    H0Y0Y0Y0Y0Y0B0Y A H0Y0Y0Y0Y0B0Y IMPROVED

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    Pls don’t shoot me I just wanna bạn peeps
     
  6. Muchwag

    Muchwag Don’t call me Poliwhirl!

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    I like unrightfully banning player -1

    Edit: Who the fu- heck voted no?! are you actually dumb? this would add literally maybe 30 seconds to the total time of buying your rank or bombs to insure that none can just randomly get your account banned. you realize that. It’s not going to make you waste money if it did i’m sure you could work something out. Don’t be stupid this a legmiate problem and soulution
     
    Last edited: Jan 12, 2019
    bessons-flowers, matt_, Lynk and 4 others like this.
  7. Bluescreen

    Bluescreen The Questions Crusader who replied on your post.

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    I never knew this was possible.
    Huh.
    Should probably be fixed.
     
  8. CringeAura

    CringeAura Cringe Kid HERO

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    One second, I'll go get your account banned /s
     
    bessons-flowers likes this.
  9. LookPvP

    LookPvP Likes cats

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    Imma say no to this.
    Adding more steps to purchases is not a smart idea, makes you lose money
     
    bessons-flowers and CringeAura like this.
  10. H0Y0Y0Y0Y0Y0B0Y

    H0Y0Y0Y0Y0Y0B0Y A H0Y0Y0Y0Y0B0Y IMPROVED

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    Shotgun ready?
     
    ETERNAL FIERI and CringeAura like this.
  11. CringeAura

    CringeAura Cringe Kid HERO

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    I see your point that adding more steps will cause people to be annoyed by this, but I consider this suggestion as necessary changes to protect players from being falsely banned in the first place. I would much rather go through the process of staying secure rather than going through the hassle of appealing a chargeback by emailing the support team, and I'm sure the majority of the player-base feels the same. Consider airport security: would you rather do a monotonous procedure if it meant the safety of yourself and other passengers or fear being harmed by criminals?
     
  12. Ceciliya

    Ceciliya Queen of Fallen Factory HERO

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    not adding the steps can make u lose players
     
  13. Photor

    Photor Countess of the Foxes HERO

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    As someone who has previously been put on edge because of worrying about this exact thing happening I feel like the few extra steps is necessary to prevent exploitation of the system. Sure it was years ago and a different server but chargebacks all worked the same - it’s not fun playing a game with constant fear that at any minute you can be banned and you can’t refute it. I understand more steps = less money, but at this point if I were running the server I would rather accept a slight decrease in money rather than allow such a destructive exploit into the game.
     
    ETERNAL FIERI and CringeAura like this.
  14. LookPvP

    LookPvP Likes cats

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    I think we are being too dramatic here lol
    "it’s not fun playing a game with constant fear that at any minute you can be banned and you can’t refute it"
    You should quit minecraft then, because it works like that on every single server you play and it's been like that for ages.
    Ironically I've been banned from the wynncraft store because of this. I emailed support and got a response+unban 20 mins later. No big deal, grinding continues after
     
  15. Drew1011

    Drew1011 Former Viceroy of the Foxes / Reviver of Kingdoms HERO

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    Right, because it's perfectly reasonable for this legitimate issue to continue existing despite there being a quick and easy solution.
     
  16. LookPvP

    LookPvP Likes cats

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    If you don't mind losing money, it's a perfect solution

    EDIT: Actually, if you don't mind suggestions, imagine a world where you could type "/buy" in-game and get your own private wynncraft shopping link. That sure would avoid complications with email stuff (belive or not, a lot of people get confused with unnecessary steps like that)
     
    Last edited: Jan 12, 2019
    Tsuharu likes this.
  17. Oculism

    Oculism Mod Kidnapper | Dernic Prince HERO

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    shit guys he found my secret to eliminating my enemies gotta blast
     
  18. Averine

    Averine Content Team Elite III VIP+ Builder

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    or we could just implement the suggestion of two-factor authentication like every other company on the planet. Plus, I doubt anyone who is of legal age to own a credit card cannot understand how to confirm emails. Even if its an underage person using a parent/guardian's card, they can just ask them if they don't understand anything?
     
  19. Nepeta Leijon

    Nepeta Leijon Rogue of Heart ♌ Leittarius HERO

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    [​IMG]
    I had no idea this was a thing (I did think it was a bit weird how you could say you're anyone in the store though), but this is a pretty serious exploit and I wholeheartedly agree with the proposed solution.
     
  20. _Tiger

    _Tiger Black, White and Orange HERO

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    I don't think it would actually make wynncraft lose money. Everyone wants safety, especially when it comes to their credit card! There is no good reason not to add more verification steps to the store. Like CringeAura said, I'd much rather have to go through a longer process but with more safety! I think safety comes first, over the time of the process.