[30+ Supporters, 94.3% Approval] Utilze The Help Role Properly In #questions And #class_builds

I really don't get what the problem people have with pings is. If you don't like them, turn off notifications from pings, but I honestly just don't get it. You can and should be able to ignore these if you don't feel like/can't respond- if you can't ignore notifications on your phone, that's a separate problem. Maybe don't turn off pings completely, but disable your phone making notification sounds. There are so many solutions. This I guess isn't completely related but I'd love an answer in general as to why people don't like pings

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What about implementing public requirements, or something along those lines, so anyone can achieve the role of they help enough- this should solve a lot of issues with eliteism and grouping/etc. And of course, some sort of activity kick so you can't get the role and then never help

 

Obviously, every person prefers their own way of handling and seeing pings. If you apply for a role that was made for quick responses to pings, then you should enable them obviously and not completely ignore them. Problem being, if there is a group of people actively responding to pings (as like, literally everyone who would be good choices for the role), it will either cause a wave of 500 answers after every ping, or it will be the same problem the moderator tag has for a while now. That being, that some prefer to not answer when somebody else is already responding, causing this unofficial 'ranking list' on who is the most reliable for quick answers. This COULD possibly explain why mods prefer to either ignore or disable pings entirely, because other mods are faster to respond 80% of the time. Literally all of off_topic would tell you, that the mod tag is absolutely worthless, so they stick to pinging 1-2 people who are the only ones who actually answer. The same problem could occur with the help tag very easily.


For the second point, this completely falls under the category of 'keeping an eye out for everything at all times' as i mentioned in the post, and this is already a bit of a problem. And i don't know if 'help manager' sounds like an attractive idea.

 

Personally I think that's a bit far fetched to be honest

I agree, you should help anyway, special role or not; this may turn into "oh I won't help them I'll leave a helper to do that" or "why did you help them? I'm helper I should do it".

Suppose it's sort of annoying as you being a "helper" you'd feel more inclined to look at it, although I don't think it's that much of an issue either

 

Because people actively look for a "reliable" source of information. Oh also so there's a pingable. Yeah, the pingable is important, since people look for something "safe" to ping for help.

The whole point of a role like this is to have a group of people that isn't like that, but I can see how that definitely could happen.

If the role was voluntary, there would be a lot of trolling and people getting it just to look "cool", but it wouldn't have the issues you're pointing out.
Overall the Discord's structure is pretty flawed, so I don't disagree with you.

The point isn't to make it clean and neat/require moderation. The point is to make a pingable that actually works better than @Moderator. And this would accomplish that.

Better than 0. That's all I have to say.

 

this would be really great, considering how the role is practically wasted as of now. obviously, shit could happen, but kinks could be worked out as it went. for example, as @ActualDaywalker mentioned, if drama happens from differing opinions over the best way to handle something, moderators can do the job they signed up for: moderate people, not waste their time answering questions


one question though: wtf??????

 

I know you're literally chry irl but chry is there a lot ok? And don't check euouae's message count in #questions

 

I would like the idea of having a community help role, but in almost every discord server I've been in they don't work. It comes down to just how people see the role. If it's too widespread it's just worthless, but if it's too close nit there's not really a point, you might as well ping them directly. If a person is well known for helping people then they're probs on the discord a lot more than normal, and are used to it already, I don't think they would need a role specifically for that.

When you give people a helper role it makes all their opinions seem more "official" (even though they aren't really), and that's a bit too much for a lot of people. It's super easy for it to devolve into some circlejerk very quickly, if it's public that'll be even worse. It seems unlikely but there were a lot of discord servers that do this, and it's almost always a circlejerk at some point. Plus as daywalker said, mods usually don't respond unless you ping them directly, so if something were to happen it would take a bit until there's major action.

Let's also say a argument between a helper and a new player breaks out, and a mod does get involved. A lot of mods would trust people with a helper role, because that's just how people work. Putting that power into anyone just is not a great idea. For a helper role to actually help it needs to be a role that should be applied into. Knowing a lot about the game, does not mean you can communicate well with other people.

Going back to what Daywalker said, it'll just make a "tierlist" of people who help, and putting people without help roles at the bottom isn't a very good idea.

tldr: Adding a help role that anyone can get won't help because people who help already respond quick, or are pinged before. It usually devolves into a circlejerk of "official" opinions. And it fragments the community much more. It should be a role people apply into, and not just a public role.

 

Wouldn't you say the safest way is to just ask openly in the channel that's literally called questions? I am very certain people would still prefer to just ask than ping a role, fearing that they did it with the wrong reason.

What i mean by that is the fact that these people classified for that role would have to get chosen, tested and confirmed as viable candidates, just like picking a CT or Mod. Since there are a bunch of viable picks, it would take a lot of time and resources to moderate a role that basically any person can do: answer question and help somebody, which is simply not worth the time. If they wanna add something like 'help manager', which is just like the mod manager, has to be decided by the wynn team if it is in their interest to embrace that.

You make it sound like nobody is ever around to help. Sure, it sucks when nobody is around to help at that time, but more than often have i seen cases where like 2-3 people answer the same question. The community isn't that small, it is not unlikely for a question to be unanswered (not counting questions a lot of people actually don't know the answer to). It's the same with pinging the moderators, except that you get answers in questions from normal players 5 times faster. no hate

 

congratulations saya you got your role! same to yoghurt. (ik this sounds sarcastic but its not)


now can i have the role i have 3x more messages thank you in #questions /s