Alright, gamers I’m back from the dead to post another long rant thread on a topic already beaten into the ground. I’m pretty sure we can all agree that the primary issue plaguing Wynncraft is the community relations. Community goes after mods, mods go after community, tensions rise, rinse and repeat. To be completely honest, this is not a sustainable model to have. I'm of the opinion that the primary way Wynncraft retains its player base is the active community, and with the noticeable drifting away of those players, many of which were due to one of these issues, Wynncraft lacks this player net, and without that you not only lose active users but potential new ones invited by higher leveled friends, which is how I and many of my old friends on the server got into it in the first place. Now I'm going to go off on multiple tangents criticizing both the staff and the community s̶o̶ ̶I̶ ̶c̶a̶n̶ ̶g̶e̶t̶ ̶b̶o̶t̶h̶ ̶a̶n̶ ̶a̶n̶g̶r̶y̶ ̶m̶o̶b̶ ̶a̶n̶d̶ ̶a̶ ̶l̶o̶c̶k ̶. Feel free to skip parts. Part 1 (Staff): Radio silence Examples of this in action: the whole dern fiasco, current war/marketplace situation, shoutbox thread. The primary way I notice the staff handling situations with a disgruntled community / potential new additions is long stretches of nothing. This, in my opinion, is a poor cop-out to build hype for an update, or especially a way to handle communities relations. Firstly, update news. Most of the updates we've been through, we've had nothing on the update except for a few cryptic teasers. Due to this, almost nobody knows what to expect from the update. This dynamic inevitably creates astronomical hype for an update, especially when combined with expectations of what the update would be from previous statements. (looking at you, Dern). This nearly always ends in disappointment, not because of the content teams effort, but due to the hype level just being too high for a team of volunteers to realistically attain. Of course, this isn't applied to just updates as well. I've noticed that this has been applied to many situations of community anger, such as the shoutbox thread. This is a PR solution which doesn't actually solve anything. 2 results can happen from implementing this strategy: A. The community anger grows to the point in which the staff has no choice to either respond and/or lock the thread. (XP reset debacle) B. Or it will inevitably fizzle out, but people will still be harboring the grudge against the staff. Neither of these is desirable situations. Option A is often viewed as damage control in the best case or provocation when factoring in the staff's second issue, which I will get to shortly. Option B builds up over time, but the resentment in inevitably creates leads to burnout of top players, which means an inevitable loss of players/future players, and a money drain due to these players being the most likely to purchase bombs. Nobody wins in that situation. How Would I solve this issue? Easy. Engage with the community more. The core community of the game is both it's primary advertising base along with its primary income method. Even throwing moral reasons out the window like the libertarian I am, from a pure business standpoint keeping this player base happy is essential. Instead of radio silence on an update, maybe post a screenshot or two that shows a portion of a build or feature. You don't even need to give context. But this accomplishes two things. 1. It shows that the update is, in fact, being worked on hard and that it will come. (which seems obvious but I have met players who never thought the economy update would come.) 2. It builds hype without allowing expectations to go through the roof. People would be focused on what the build is for, possible Easter eggs, etc, that it allows the devs both more time without the feeling of gaining nothing, and sets a basis for expectations. This is just an example. you can do a lot more to keep both the community occupied and to build hype without the community getting impatient along with the lack of building astronomical expectations. But radio silence does no one any favors. TLDR: Radio silence both on updates and feedback is bad don't do it. Part 2 (Staff): The Community is always right. Another thing I've noticed is when the staff does respond, it's not exactly in the most respectful manner. They typically tend to be stubborn, disrespectful, and even resorting to insults. Anyone with any experience in or can tell you: DO NOT DO THIS. Now I know that staff does not always want to take a community suggestion/feedback. And that's fine. But when faced with a suggestion/feedback, I believe that one of two routes should be taken, A. If it's just a flat out bad suggestion/feedback, leave it alone and don't say anything. The community will inevitably tear it apart for you. B. If its receive large amounts of support, explain why it cannot be implemented/wouldn't fit with the game, but that you understand their point. Do not get defensive. Do not get accusatory (both A-La hero beta feedback section). Being respectful to the community is the best action any PR team could take. Also, this may be a bit off topic, but if a suggestion is getting a ton of support to fix a problem, do not pretend the problem does not exist (looking at you, https://forums.wynncraft.com/threads/the-biggest-scam.242076/). Show that you understand the problem they are getting at, but explain why you cannot fix it/why you cannot take that suggestion (In the case that the suggestion is gaining a large amount of support). TLDR Don't be rude in your response and show that you understand their point Now its the community turn: Be nice to the content team I am fully aware that this paragraph is the least likely to have an impact, but I'm going to say it anyway. Many times I've seen people blame the content team as a whole for wynncrafts current issues. DON'T DO THAT. Most content team members are not only volunteers, which should be enough to not attack them in the first place, but from what I understand they have little say on what happens in general in the first place. Attacking them does nothing but deepen the divide between the two factions. It is the higher up's decision, and if you need to be made at someone, don't be made at the content team, because odds are their innocent, for a lack of a better term. (also just be nice in general I shouldn't even have to say this but alas). TLDR: Title. And now I've written a nearly 1200 word essay on wynncraft community relations. Hopefully, this does some good and not make things worse as I fear. Disagree? Feel free to debate in the comments. Have a nice day and remember to be nice and that overgrown is one the best wands.