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Guide Bug Reports Section F.a.q

Discussion in 'Wynncraft' started by Kaelan~, Sep 10, 2017.

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  1. Kaelan~

    Kaelan~ RIP VIP

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    Q: What is this section about?
    A: This is a section to report bugs. Definition of Bugs:
    "A bug is an error, flaw, failure or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways."
    As you can see a bug is a error in a system, not something that should happen such as a suggestion. more of this is covered 5 Questions down.

    Q: What is the 'Bug Reports Section?'
    A: The Bug reports section is a brand-new section, created as a alternative to the GitHub Issue Tracker. It is now expected that all bug reports go here.

    Q: Wasn't There already a 'Bug Reports' Section?
    A: There was indeed, and it looked exactly like it does now:
    upload_2017-9-10_16-40-32.png
    But rather than being a section on GitHub, it is now a independent Forums Section.
    Old Github: https://github.com/Wynncraft/Issues/issues

    Q: What happens When my Issue is resolved/fixed?
    Once you make a thread, two things might happen:
    A: A QA team member will tell you that this is impossible to be fixed, or B: The issue is fixed, and it is moved to the Sub-Section "Resolved Issues". You should get a Alert when the thread is moved.

    Q: What if this bug should not be know to the General Public?
    A: As stated on the section info thread, made by @Salted :
    Q: What Should I NOT post here?
    A: This is a section for bugs, not hackers. There is a section for reporting players already. Try to avoid posting suggestions and Feedback here to. (Along with anything off-topic)
    Another biggy is "Lost Items" Threads. If you lost your items due to low Soul Points, Scams, and in most situations, even Bugs, the reason being that there is very little odds that you will know the cause of the bug, and your only lead is that your Inventory Emptied itself. This does not help what-so-ever.
    Also, Duplicated threads are another one, because if you 'accidently' dupliacate item, or it happens randomely, this is still considered a glitch.
    And, most important of all, you should not post about being stuck in a block. Message a moderator in-game to teleport you out, or /kill. This is a glitch, not a bug, and it is the best known glitch of them all.

    Q: When was this section created?
    A: This section was created September 10th, at 3:49 EST

    Q: What should my Titles be?
    A: You should make your titles as descriptive as possible, and in as Few words as possible.
    What Not to do:
    "A Glitch in Wynn Excavation Site A, in which there is a problem with a map"
    What You Should Do:
    "Wynn Excavation A Map Glitch"
    Another thing to consider is proper Prefixes. You can find a list of the prefixes if you hover over the Space to the left of the Title. You will be forced to use a Prefix.
    upload_2017-9-10_16-58-48.png

    Who Deals With the Bugs?
    Those with the Goldish looking tag 'QA' (standing for Quality Assurance) will be going through the load of Bug Reports.

    Although it may not be them who follow through to fix the bugs.
    Those who fix the bugs will be those who are directly related to the issue.

    That's All I have for you! If you have any more questions, I will tag you and answer the questions on this thread.

    Hope this helped, and thanks for reading!
     
    Last edited: Sep 11, 2017
  2. Pepo

    Pepo Snt best cult! QA GM CHAMPION

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    Wow, you're fast
     
    Kaelan~ likes this.
  3. Kaelan~

    Kaelan~ RIP VIP

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    Ikr, kinda proud
     
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  4. colin350

    colin350 The Best Admin (duh) HERO CHAMPION

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    You forgot lost item threads. You forgot duplicate threads. You forgot I'm stuck in a block thread and don't know there is /kill threads.
     
    alcoholic femboy and Kaelan~ like this.
  5. alcoholic femboy

    alcoholic femboy i will kill again HERO

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    Minecraft:
    In this case, you'd be wrong. This section is for any issues with the game, including map and GM errors. It does also serve as the main source for fixing grammar errors, random holes on the map and plenty of other similar small problems.


    *independent


    *Issue handler or whatever it's called. Not content team/moderators.

    *Moved, not removed

    Also, a bug is never "not necessary to be fixed". Anything that can hurt gameplay even the slightest will be fixed as soon as possible. Only things that get ignored are duplicate issues and all non related content.
     
    CookedPelvis and colin350 like this.
  6. Kaelan~

    Kaelan~ RIP VIP

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    My bad, thanks for the feeback. Will be edited.
    -Typo
    -Brain on autopilot, my bad.
    Should I change not necessary to either being worked on already, or impossible to fix until further developments?

    Fixed:
     
  7. Aya

    Aya Very Serious Gensokyo Journalist HERO

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    thats why i told him to name himself as "The express guide of the forums"
    i know im a piece of shit at names
     
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  8. Kaelan~

    Kaelan~ RIP VIP

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    Edited thread, title.

    If you have any questions, ask them here, as the Bug Reports section is not the place to do so.
     
  9. Kaelan~

    Kaelan~ RIP VIP

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    Added a new question:
    "Who Deals with the bugs"
     
  10. Lexwomy

    Lexwomy Lexwomy HERO

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    when the shit did this happen
     
  11. Kaelan~

    Kaelan~ RIP VIP

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    Sep. 10th, 3:49 EST
    The thread was created 70 minutes after that
     
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  12. Mouse :)

    Mouse :) cicetil is no longer a slave VIP+

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    its not like we all have common sense, of course someone needed to make a thread
     
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