What Should I Do When My Identified Items Disappear?

I recently just finished the quest "The Mercenary" on my Shaman character. I got a fabled tier reward from the quest, and brought it along with a couple other items to be identified. Once I finished identifying the items, I was looking over their stats before I clicked the check mark to put them in my inventory. With my luck of course, the server kicked me out to the hub world before I clicked the check mark. I don't think it was an internet connection issue because my wifi is very stable and we had no issues the entire morning. When I rejoined a new session, all the items I had just identified were gone, including the fabled item. This was my first fabled item and it disappeared due to some server glitch. Any suggestions on how I can get it back?

 

Sorry but it looks like I'll have to be the one to tell you that Wynncraft has a no refund policy.
There sadly isn't much you can do about it

 

Seriously? That's a shame. I'm sure I'll run into some more items like this again lol