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Announcement An update about recent connection issues

Discussion in 'News & Patches' started by HeyZeer0, Sep 3, 2022.

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  1. HeyZeer0

    HeyZeer0 Wynncraft Developer Staff Member Admin Developer Game Developer Featured Wynncraftian CHAMPION

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    Hello everyone!

    For the past weeks, some of you might have faced being disconnected multiple times while playing the game. We are aware of it and we have been looking into it since then, unfortunately, the issue proved to not be on our end and instead caused by one of our contractors.

    We are aware of the cause and have been actively communicating and working with them on a solution but it has proven to be a very slow process.

    Alongside that, we might require your help to retrieve more data, If you repeatedly receive the "remote host" disconnection error and are willing to run diagnostics, please contact either @Salted or myself.

    Thank you for reading,
    The Wynncraft Dev Team
     
    Druser, NorthRanger, MOOOSH and 40 others like this.
  2. That_Chudley

    That_Chudley Wynncraft Addict HERO

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    Thanks for the clarity :)
     
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  3. Olinus10

    Olinus10 Wynntuber, Quest Guider & Let's Player Media CHAMPION

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    Awesome, but maybe a form or something? cuz its hard for the average player to contact yall :)
     
  4. HeyZeer0

    HeyZeer0 Wynncraft Developer Staff Member Admin Developer Game Developer Featured Wynncraftian CHAMPION

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    You can just message us on forums, we usually see it :saltedhappy:
     
  5. Aftershokke

    Aftershokke Meow?

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    unrelated but, mechocorrupters arena bugged lol, token doenst let me progress, u guys should take a look, tried switching worlds ,/class and refighting the boss by throwing away previous token
     
  6. BlueTheSniper

    BlueTheSniper Founder of Blue Builds CHAMPION

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    Salted can expect a spicy DM from me tomorrow morning about my broken RoL quests on 2 characters and lord knows how many other broken quests I can't progress in!!!!11!
     
  7. Salted

    Salted Game Design & Wynncraft Founder Staff Member Admin GM CHAMPION

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    Creator Karma:
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  8. ThedumbOX

    ThedumbOX I swear I’m straight HERO

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    Salted reply to every convo no balls
     
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  9. Dee45

    Dee45 Travelled Adventurer

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    I started playing Wynncraft again a Week ago and ever since my game crashed when i tried opening my enderchest. How do i fix that?
     
  10. That_Chudley

    That_Chudley Wynncraft Addict HERO

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    Firstly, make sure you're on a version of minecraft that Wynncraft supports (1.12+ I think)

    Then, make sure you don't have any mods installed (except Wynncraft mods if that's your thing)

    Beyond that, I don't really know what to recommend, sorry
     
  11. Sar

    Sar The Fire Archer CHAMPION

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    be sure to use the latest version of optifine,
    at that fixed the issue for me a few years back.
     
  12. LuCoolUs

    LuCoolUs Nerd CHAMPION

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    average Bomb's Tracker member remains unimpressed lmao
     
  13. Sleepy_Tomcat

    Sleepy_Tomcat Travelled Adventurer

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    I got this exact issue.
    Getting disconnected multiple times while playing.
    java.io.IOException: Connection closed by remotehost.
    Since around last week Thursday or something like that. Had no issues before.
    Naturally the worst times are if enemies are around you and you get killed because it not instantly logs you off
    or if you move items in your inventory and loose it because it gets dropped when you get kicked.
    I like the game a lot so would be nice if this issue could be fixed soon or maybe its fixed in the 2.0 update, that would be real nice!
    Thanks for the hard work!
     
    That_Chudley and luckeyLuuk like this.
  14. Guermas

    Guermas Well-Known Adventurer HERO

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    Oh, good luck for resolving it!
     
  15. KevinBittner

    KevinBittner Well-Known Adventurer HERO

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    Minecraft:
    I know you have been aware of the issue that many people regularly get disconnected from the server due to remote host. I am here to tell you that this should have the HIGHEST PRIORITY out of all the stuff you are doing right now.

    Some players told me they get kicked every half an hour, but some people also more frequently. I am one of them and having this every 5-10 minutes is just unplayable! Even now when the player numbers are really high compared to before the 2.0 update, it has to be more important than ever before, because it really scares off a lot of new players that would have stayed if everthing ran fine. it mostly affects:


    Lootruns: after getting disconnected the player has to wait quite a long time until chests can be opened again
    -> it does not make any sense to do lootruns with the current state of the server.

    Grinding For XP: getting kicked while mobs are nearby means a guaranteed death 90% of the time. (I lost all my soul points in under 30 minutes)
    -> it does not make any sense to grind for xp

    Using XP bombs/totems: if you place a totem and disconnect, but then reconnect to the same server, the totem will still be gone. using an xp bomb usually results in a full server and it is often not possible to come back.
    -> it barely makes sense to use totems/xb bombs at all.

    Raids/Dungeons: imagine doing runs of these with other players and you or them get disconntected. you need to restart, lost the key, lost your teammates.
    -> it barely makes sense to do raids or dungeons.

    Quests: Some quests require you to complete the whole stage to proceed, otherwise you will be set back at the beginning if you log out in the middle. personal example: I needed over 2 hours to complete "the canary calls" where this exact thing happens. it took me so long to speedrun all the stages, so that I finish before I get kicked and need to restart. I did like the same thing 50 times until I succeded.

    Quests where an npc walks so another place also are problematic because the npc will be set to its standard position if you disconnect, which results in a complete restart of the section.
    -> some quests really have problems with the disconnect issues.


    This review/bug report comes from a player that has been playing on the server since 2013.
    I lived through all the big wynncraft updates and mostly enjoyed them, but this time I have no words. I have been supporting the server by buying the vip rank back in 2014, when you receive double the amount of xp than other players, and then upgraded to vip+, right when it came out. I showed many friends how cool this world is, and gave everything to make them keep playing, but I guess this is over now.

    Dear wynncraft team, PLEASE FIX YOUR SERVER.
     
  16. Chigo_

    Chigo_ wtf is a chigo QA CHAMPION

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    Minecraft:
    If you're having connection issues please follow the information on the main post. As stated in the main post the issue is being worked on, but it's not on our end, instead it's related to a contractor and the process to fix it is slow.
     
  17. Schneemann

    Schneemann Skilled Adventurer

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    How is there still no fix. I have this problem for 2 weeks now, getting disconnect every 5 minutes, sometimes even less. This is just straight unplayable and having something this grave of a problem for two weeks now is too much.
     
  18. IchBinEinHans

    IchBinEinHans Well-Known Adventurer

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    Minecraft:
    Doing LI is very fun with disconnects about every 10 minutes.
    It's also very fun how you don't get kicked from the server immediately but rather stand afk for ~15 seconds so whenever you disconnect you die as well!
    Please fix I'm literally crying and its quite literally not playable.

    And just some information, Hypixel is affected by this too.
     
  19. xxleqit_vincxx

    xxleqit_vincxx Well-Known Adventurer HERO

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    hey HeyZeer0 i am willing to run diagnostics for you to get more datas to help solving th issue since im getting kicked around every 1min and therefor its unplayedable

    contact me under BluexxTiger#1141 on discord
     
  20. MrPumpkin34

    MrPumpkin34 Skilled Adventurer

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    still not fixed .-.
     
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