Nothing can be done for now, we're looking into the issue.
This is a known issue and we're working on resolving it.
Before I close the report, can you add whether you were able to cancel and get back...
The door opens when you approach the dungeon.
Can you try walking back around 20 blocks from the entrance and walking back toward it?
We maintain a strict no refund policy on ingame items, so your items will not be returned.
Are you sure that you did not allow or otherwise...
Can you explain what is preventing you from continuing the quest?
Can I close the report, or is there any issues remaining?
Are you sure those are loot chests, and are you using any sort of custom texture packs on top of the Wynnpack?
We've received answers to the earlier questions, could you check if the issue persists when your friend's Minecraft skin is changed?
Can you ask your friend whether they have any potion effects active at the moment?
In addition, could you add the following information:
What happens when you kill all the weaker mobs?
We're working on the issue, it may be resolved in the future but for now just avoid dropping itemlocked items with a full inventory.
We cannot reset quests.
Are you doing this quest with another player present nearby?
I'll test this and get back to you.
Can you elaborate on what exactly happens when you try to use the catapult or enter the base?
Can you elaborate on what's preventing you from passing the puzzle?
I see. What's the name of the NPC that didn't work originally?
Try using /class, waiting 10 seconds, and logging back in on that class.
When you return to the area afterwards, are you not teleported upon entering the house or do the NPCs not respond after being teleported?
Firstly, /fixquests returns missing quest items, it does not fix quests.
If you switch worlds, and then head back to Lutho, does Aledar start...