I paid for the promotion: 10 boxes + a free VIP package. The 10 boxes arrived, but I didn't receive

I bought a promotion that said I would receive VIP status for purchasing boxes. I received the boxes, but I did not receive VIP status (I am sure I bought that promotion because it disappeared after the purchase).

 

Isn’t it the other way around. You buy rank and you get 10 creates

 

No... not the other way around.

 

Can you show me a screenshot of an advertisement of this deal?

 

i can send it to Discord, since you need 10 messages to send screenshots and I don’t want to spam.

 

I saw that, contact Wynncraft support when you are able

 

Excuse me, how can I contact them?

 

The email is:
[email protected]

Alternatively, click on the Wynncraft store -> Scroll to the bottom -> Click "Billing Support" to send an email