lost a horse

Hi, I'm from Russia and the whole text went through a translator, sorry for the mistakes.
I have a problem, I lost my chestnut horse and I can't figure out how I could do that.
I used itemlock, the horse was level 35 and therefore untradable.
Can someone help me find out how I could have lost her? Maybe I can turn to someone?
it is important for me to know that this is my mistake, not a server bug.

 

how did you figure out it was lost? did you log in to find it gone, or did it randomly disappear?

 

i think wynn has a no refunds policy
like the time I threw my horse into a quest hopper on accident
lol

 

i've yeeted 4 15% rarities out the window by deleting classes
¯\_(ツ)_/¯

 

I use the same horse in different classes, I think many do the same. I found a party for spiders in levigar, took a horse and noticed on the way that I took the wrong horse. I didn't think much of it. when it came time to look for a horse, I couldn't find it in any of the classes. she was also not in the bank