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Assistance With Chargeback Appeal

Discussion in 'Questions' started by SkirmishX, Sep 5, 2020.

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  1. SkirmishX

    SkirmishX Great Warrior of Wynn VIP+

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    Hi, I was just wondering if there would be any help I could receive with a charge back ban on my user SlippySlurs.

    I've sent in an appeal to the Support email 3 weeks ago with no response (as charge back appeals are done through email), I have asked in the Discord for help but have only been met with Community Helpers who unfortunately can't help with my situation.
    Are there any admins available to help me out?
     
    SkirmishX, Sep 5, 2020
    #1
  2. Naraka00

    Naraka00 Warrior of the Revolution Staff Member Mod Manager Moderator CHAMPION

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    Hi SkirmishX,

    Since you've contacted support 3 weeks ago have you tried to message them again? Store charge backs are really only dealt by support, so I would try to message them again to get an update on your situation.
     
    Naraka00, Sep 6, 2020
    #2
  3. SkirmishX

    SkirmishX Great Warrior of Wynn VIP+

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    I'm still not receiving replies from my email 3 days ago either :/
    EDIT: Have been unbanned, you may close the thread, thank you for your assistance, alongside the admin team :saltedhappy:!
     
    Last edited: Sep 10, 2020
    SkirmishX, Sep 10, 2020
    #3
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