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Purchasing New Rank

Discussion in 'Questions' started by Caity, Jul 18, 2017.

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  1. Caity

    Caity Skilled Adventurer VIP

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    I apologize if this question has been asked in advance on several occasions, I simply can't find the answer.

    I am currently a VIP but have the Vet tag in game. When I try to purchase VIP+ it states I need to pay the full price rather than having it discounted for having the previous rank. If someone could tell me what to do or if I absolutely have to pay that price, please let me know.
    upload_2017-7-18_15-26-41.png
     
  2. Ascended Kitten

    Ascended Kitten The Greatest

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    You shouldn't have to pay the full one, as far as I recall! Are you sure you are logged in on the website?
     
  3. Caity

    Caity Skilled Adventurer VIP

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    Yes, and it has my in game username.
    upload_2017-7-18_15-42-53.png
     
  4. Ascended Kitten

    Ascended Kitten The Greatest

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    Hmm, isn't the full price ~40$ though? Alsoo, does it say something different on the actual checkout page?
     
    Last edited: Jul 18, 2017
  5. Caity

    Caity Skilled Adventurer VIP

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    This reduced price is with the sale that's currently going on. (30%)
    And when the screen talks about me putting my card information in, it still says the $27.99
     
  6. Ascended Kitten

    Ascended Kitten The Greatest

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    Hmm, in that case I'd recommend you to send a mail to the Wynn Support, they tend to be quite helpful!

    [email protected], I think.
    (And just to make sure, @Pretzule)
     
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