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It Has Been 4 Days And I Haven't Gotten My Hero Rank.

Discussion in 'Questions' started by Satiav, Jul 30, 2020.

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  1. Satiav

    Satiav Skilled Adventurer HERO

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    Minecraft:
    How long am I suppose to wait? I emailed support twice already and there hasn't been 1 response. You guys should at least have an automated response for when you are trying to contact about problems or maybe a support section in discord.
     
    Satiav, Jul 30, 2020
    #1
  2. StormDragon4

    StormDragon4 Horribly Inactive

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    Minecraft:
    Do you at least have it in game? Lot's of people haven't been getting it on the forums so if that's the case just wait.
     
    StormDragon4, Jul 30, 2020
    #2
  3. Satiav

    Satiav Skilled Adventurer HERO

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    Minecraft:
    I don't have it in game (everything is still locked). Bought it on the website and I was expecting to get it in a few minutes. Emailed support and waited about a day then I sent another...... Now it's been 4 days so I don't know.
     
    Last edited: Jul 30, 2020
    Satiav, Jul 30, 2020
    #3
  4. TS_potato

    TS_potato Dead? VIP+

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    Minecraft:
    i believe support email is checked every friday
     
    TS_potato, Jul 30, 2020
    #4
  5. TheWynncraftian

    TheWynncraftian Skilled Adventurer

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    It took two weeks for my response but dw after that Colin followed up with me every time I sent him something.
     
    TheWynncraftian, Jul 30, 2020
    #5
  6. Satiav

    Satiav Skilled Adventurer HERO

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    Minecraft:
    Geez 2 weeks..... I hope it doesn't take that long for me.
     
    Satiav, Jul 30, 2020
    #6
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