How Do I See The Second Witness Report In "a Sandy Scandal"

I am on my mage class and trying to finish "A Sandy Scandal," but I am unable to watch the second witness report. I have already done /fixquests and I have the reports in my inventory. In addition, I have done /kill and went onto other servers to try yet I have no progress.

 

What does your quest book say? Normally you should be able to enter the scroll shop and go on the roof, where it will trigger.

 

It says to view the witness report on the roof. I have the reports in my inventory, but when I go up it just is blocking me and not teleporting me like it did with my first run through.

 

By "first run", do you mean the first report or on another class that you did the quest in?

If your quest book asks you to go to the report location but you aren't able to do so, I would probably file a bug report.