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My Purchase Is Not Going Through

Discussion in 'Questions' started by Dpatw825, Nov 22, 2017.

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  1. Dpatw825

    Dpatw825 Newbie Adventurer VIP+

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    Minecraft:
    Hello I bought the 50 crate pack and 32 xp bomb pack from the store and 30 minutues later it won't give me my items and it charged my credit card but didn't send a verification email to my email so please help so I can the items I bought.
     
    Last edited: Nov 22, 2017
    Dpatw825, Nov 22, 2017
    #1
  2. Pokextreme

    Pokextreme Avos Air Archer HERO

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    Minecraft:
    Email
    [email protected]
     
    Pokextreme, Nov 22, 2017
    #2
  3. Dpatw825

    Dpatw825 Newbie Adventurer VIP+

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    Minecraft:
    is it an email?
    ________________________________
    I bought another 50 crate pack to test it and it also didn't go through.
     
    Dpatw825, Nov 22, 2017
    #3
  4. Thunder

    Thunder Chief Thunder HERO

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    Guild:
    Minecraft:
    NEVER DO THIS.
    If you do not plan on keeping the second crate pack, contact [email protected] asap!
     
    Thunder, Nov 22, 2017
    #4
    Kaelan~ likes this.
  5. Dpatw825

    Dpatw825 Newbie Adventurer VIP+

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    Minecraft:
    I emailed them and I'm not getting a reply.
     
    Dpatw825, Nov 22, 2017
    #5
  6. Thunder

    Thunder Chief Thunder HERO

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    Guild:
    Minecraft:
    Our support team is not immediate. Please wait at least 24 hours for @Pretzule to contact you. You might have to wait longer due to the holiday.
     
    Thunder, Nov 22, 2017
    #6
    Kaelan~ likes this.
  7. Chigo_

    Chigo_ wtf is a chigo QA

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    Minecraft:
    pretty sure they won't refund him, just because he bought 100 crates.
     
    Chigo_, Nov 22, 2017
    #7
  8. Dpatw825

    Dpatw825 Newbie Adventurer VIP+

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    Minecraft:
    Thanks for the help!
     
    Dpatw825, Nov 22, 2017
    #8
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